Contractor Disconnects

Austin Energy is implementing the Contractor Disconnects program to reduce wait times for certain types ofresidential projects.

This program enables participating electrical contractors to complete all phases of electrical residential servicerebuilds — specifically disconnects and reconnects — that would otherwise need to be performed by Austin Energy.

Electrical contractors who participate in this program will be allowed to cut Austin Energy seals and supplyconductors to perform:

Overhead Services

Underground Services

The project will not meet program requirements if the Austin Energy service drop conductors (line side) requireextension for either type of service or if the meter can needs to be replaced.

Download the ContractorDisconnect Terms and Conditions (pdf) for complete details

Email completed forms to Austin Energy ContractorDisconnect Program. All three documents must be submitted in one email. Separate emails will not beaccepted.

Austin Energy will email you within five business days to let you know if your application has been approved andto provide information on required training.

Email: Austin Energy Contractor DisconnectProgram